Are you having an issue with your Nissan Juke’s audio or video display? You’re not alone. It’s a common problem that can be frustrating and difficult to diagnose.

The display unit in the Nissan Juke is one of the biggest complaints from owners of the car. It’s been known to stop working completely, or behave erratically at times, only displaying a blank screen or lines on the screen. It can also fail to respond to touch inputs or audio commands. Fortunately, Nissan has released a free software update for the Nissan Juke that addresses this issue. The update is available from your Nissan dealership, or you can download it directly from the Nissan website.

If the software update does not fix the issue, your Nissan Juke may have a hardware problem. In this post, we’ll look at five of the most common issues you may encounter when troubleshooting your Nissan Juke screen and how to fix them.

Nissan Juke Screen Not Working – Issues

A few common issues can cause your Nissan Juke’s audio or video display to stop working.

Black Screen

One of the most common issues with a faulty Nissan Juke screen is when the entire display turns black, and nothing appears. This can happen when you first start the car or after you have been driving for a while. Turning off the engine and restarting it may help in some cases, but it can also indicate a hardware problem.

System Keeps Rebooting

Another symptom of a malfunctioning Nissan Juke screen is when it keeps rebooting or freezing on its own, usually right after turning on the car. It may only reboot once or twice or continually reboot every few seconds. This issue can impact battery life and cause other problems.

Unresponsive Screen

Sometimes, when you press certain buttons on your Nissan Juke’s display, nothing will happen at all. Essentially, it becomes unresponsive and won’t react to your inputs. This is incredibly frustrating, especially when accessing important functions like navigation or listening to music.

Music Pauses Randomly

Another symptom of an unreliable Nissan Juke screen is when music randomly pauses while being played through the car speakers. This happens with both audio CDs and streaming music services through Bluetooth. Depending on the issue, it may pause for only a few seconds or last much longer.

This could mean there are some technical glitches within the audio system itself or even just a simple connection issue between audio components like speakers and amplifiers. The pauses can also occur if you have too many connected devices competing for bandwidth on your vehicle’s network connection.

New Devices Won’t Pair

Another symptom with your Nissan Juke‘s screen is when new devices won’t pair correctly via Bluetooth or Wi-Fi connections. This leads to choppy audio playback or no sound at all coming through the speakers despite successful pairing attempts made by other devices before them.

Sometimes, the device won’t pair at all, and the Nissan Juke’s audio system will show an error message.

Nissan Juke Screen Not Working – Solutions

Check For Recall

The first step is to check if your vehicle has been recalled due to the touchscreen issue. It’s important to stay up-to-date with all recalls so that you can take advantage of any manufacturer remedies that may be available.

You can find out if your car is affected by visiting the NHTSA website in the US or the vehicle recall service on the UK Government website.

Software Update

Because the touchscreen system runs on software, it may need an update to work properly again. You can update the software using a USB drive or take it to a dealership and have them do it for you.

Updating the software should only take about an hour and will help ensure that all of the system components are running on compatible software versions. 

System Reboot

Many times, rebooting the system is enough to get it working again. To do this, shut off your car and turn it back on after 30 seconds.

If this doesn’t work, try disconnecting the battery cable from the negative terminal and wait 10 minutes before reconnecting it. This should reset all of the systems in your vehicle, including the touchscreen system. 

Fuse Replacement

If neither of these steps works, you may need to replace some fuses to get your touchscreen working again. The fuse box is usually located under the dashboard near where your feet rest while driving, so check there first for any blown fuses that might need replacing before proceeding further with diagnostics or repairs. 

Replacing a fuse is easy, but you should be sure to use the same type of fuse that was originally installed in the vehicle. If a fuse continually blows, you may have a bigger issue and should take your vehicle to a qualified mechanic for further diagnostics. 

Audio Unit Replacement

If none of these solutions work, you may need to replace the entire audio unit itself for everything to start working correctly again. While this isn’t something most people would attempt themselves, it is relatively inexpensive and fairly straightforward.

Because this is such a widespread problem with the Nissan Juke, your local dealership should offer to repair it for free.

FAQ

Can I Fit An Aftermarket Audio Unit?

Yes, you can fit an aftermarket audio unit into your Nissan Juke. However, ensuring that the unit is compatible with your vehicle’s existing wiring and software is important. If not, you may have difficulty connecting it or getting it to work properly.

Fitting an aftermarket unit may not solve the touchscreen problem if the original unit is malfunctioning or faulty.

Does The Nissan Juke Have A Factory Reset?

Yes, the Nissan Juke has a factory reset option. To access it, press and hold the audio unit’s power button for at least 10 seconds. This will reset all of the system’s settings and should solve any software issues causing your touchscreen to malfunction or not work.

It is important to note that you will lose any settings you previously set after a factory reset. You will need to re-configure the settings, including the radio code, once the system has been reset.